Please go to our hire us page to submit an appearance order.
After an order has been submitted and a tracking number is provided, an automated email is also sent to the email address provided to us. Please also call our office to confirm your order with the tracking number provided.
Please email us at office@perdiemservices.com and place your order number and case name in the email heading. We will confirm receipt of your email and add this to the appearance file. We require all directives to be in writing so that we have a memorialized written record from your office.
Please go to our hire us page and click on the merchant one box located at the top of the order page. When you click on the merchant one box, it will prompt you to submit your payment information through a secure portal. When that information is successfully submitted, a green check mark will appear on your screen and a message that your information has been submitted.
We accept Visa, Mastercard and American Express only. Payments must be affiliated with law firms, not third party accounts unrelated to the practice. The law firm is responsible for payment on all matters ordered by members of the firm or their affiliates.
Per Diem Services is PCI compliant with all payment information provided to our office.
Yes, receipts are sent to the email address provided on orders. If you are missing a receipt, please email us for a copy.
Please contact our office by telephone to confirm all orders. If you did not receive a tracking number or confirmation email, your order may not have been submitted. Please be certain to fill out all fields with an asterisk.
Yes, we can provide a rate quote after we have verified the scope of the appearance and the preparation required. Please note that if we discover that the scope of work may exceed what was initially disclosed, we will contact your office to discuss adjustments.
Please call our office before ordering. Generally, and in most cases, a same day order can be accommodated.
Yes, there are additional charges for these types of orders and are posted on the rate schedule.
Any appearance, hearing, or deposition that is canceled at any time before the full cancellation rates apply will be charged 50% of the cost of the matter, and a 50% credit will be available towards any future order.
Any downstate appearance or hearing for New York City, Long Island, or Westchester that is canceled after 4:00 PM for the following day will be charged the full appearance fee for the order placed.
Any appearances or hearings ordered after 4:00 PM for the following day that are subsequently canceled will be charged the full rate.
An EUO or 50-H for New York City or Long Island that is canceled, rescheduled, or busted will be charged in accordance with the rates schedule.
Depositions that are canceled, busted, or rescheduled shall be charged in accordance with the Per Diem Services rate schedule. Preparation charges for review of records or transcripts are non-refundable.
All orders for any appearance or deposition in Upstate or Outside New York State are deemed special orders. In the event of a cancellation, reschedule, or bust that occurs at 3:00 PM or thereafter one business day prior to the scheduled matter, a cancellation charge for the full cost of the matter will be charged to your account. Any cancellation, reschedule, or bust before 3:00 PM is a 50% charge.
Any upstate/special orders placed the day prior to the appearance past 3:00 PM are deemed rain-or-shine orders and will be charged the full cost of the matter in the event of any cancellation, reschedule, or bust.
In the event of an official court closing due to a snowstorm or other inclement weather condition, a credit shall be issued to your account towards any future appearance.
Same day, weekend, or holiday orders that are submitted are rain or shine fees for the full cost of the matter in the event of a cancellation.
Same day or regular appearance requests where the ordering party has submitted the incorrect date, time, or location for the appearance will be charged the full appearance rate plus an additional appearance rate for the correct location.
An auto confirmation email will be sent to your office for each order placed. Please check your order confirmation emails for any discrepancy and contact our office immediately should any modifications be required with respect to date, time, or location. In the event you have not received a confirmation email, please check your spam folders first and then contact our office immediately to confirm receipt of the order.
I acknowledge I have read the Per Diem Services rate schedule and agree to be bound by the published rates.
Cancellations must be in writing and sent to Office@PerDiemServices.com , which include the tracking number, case name, and date of appearance.
Yes, there are additional charges as posted on our order page. If an appearance also requires us to appear both for the morning and afternoon court session, a double fee will be charged.
Our hours are generally Monday-Friday 8:30am-5:30pm. If you need assistance outside these time frames, please call us or email. We will do our best to accommodate your request. Please note additional charges will apply to these orders and will incur full cancellation costs in the event of a subsequent cancellation.
We request three days notice for upstate appearances.
If there are original documents that must be brought to court, we will provide an address where documents can be sent via Federal Express. Please provide three days notice for these requests.
Our order form provides a documents and memo section where all directives can be submitted and documents may be uploaded. Please be certain to provide a full memorandum outlining all pending litigation issues and settlement authority with your order.
We require all directives to be in writing so that we have a memorialized written record from your office.
Per Diem Services Inc. assigns attorneys for appearances throughout New York State and New Jersey.
Yes, we regularly appear in Federal Court and will file a notice of appearance as the court requires. Please provide us with three days’ notice.
Most of our screened and approved counsel have a minimum of 15 years of litigation experience.
After we review your appearance directives and documents, we may contact your office for further clarification if needed. If any issue arises at court, we may contact your office for further directives.
Our counsel will generally appear for both morning and afternoon if necessary. If our counsel is conflicted for an additional court session, we will attempt to hire a second counsel to appear for the second session. If a second appearance is required, there will be an double charge for the whole matter.
Most appearance reports are emailed within one business day. Please feel free to provide multiple email addresses with your order submission.
