How do I place a Per Diem Services order?

Use the "Appearance Order Form” and fill out the order form. Your order is not complete until you use the "Complete My Order" button at the bottom of the Appearance Order Form. After you submit your order, you will be re-directed to a page that acknowledges your order with a unique order number. You will [...]

What is the billing process?

As a new Per Diem Services client, you will be asked to complete our secure, online billing information form (securely hosted and managed by BluePay). When submitting your billing information (credit card or ACH), you will not be immediately invoiced. By completing the form, you are safely transmitting your billing information where it will be safely [...]

Are there cancellation fees?

Any Downstate court appearance request for New York City or Long Island that is canceled after 4:30 P.M. for the following day will be assessed the full appearance fee for the order placed. Matters ordered after 4:30 P.M for the following day that are canceled will be assessed the full appearance fee. A local downstate [...]

How do I know an order has been received and assigned?

After an order has been submitted, Per Diem Services will provide an order tracking number with case caption to you by email. Kindly place a call to Per Diem Services office (516) 295-2237 to confirm receipt of an online order as well as your directives and documents sent via facsimile or PDF.

Do I need to call assigned attorneys prior to the appearance?

Per Diem Services requires all directives and instructions to be in writing.  By putting all directives in writing, Per Diem Services’s assigned attorneys know exactly what your instructions are and we have a paper trail for it as well. On occasion, it may be necessary for an attorney to call after your documents have been [...]

When can I anticipate an appearance report?

Per Diem Services policy is to forward court appearance reports within a reasonable period of one (1) business day. Deposition reports may take from 7-10 days to complete. Reports are generally sent by email to your office. If you are missing a report please contact us immediately by phone or by email. Per Diem Services will [...]

What methods of payment are accepted?

Per Diem Services prefers debit and credit cards including VISA, MC, Discover and American Express. Our office also accepts ACH for appearances under $200.00 which requires providing us with valid routing and account number information at the time of an appearance order. At the time each order is processed, a digital receipt for the matter [...]

Are late orders or same day appearance requests available?

Yes. An order submitted after 5:00 P.M for the following day is deemed a late order and will be assessed a $50.00 late order charge. Expedited same day requests, although short notice, can usually be assigned but are assessed a $50.00 same day order charge as well. Depositions ordered after 5:00 pm the previous day or same day [...]